Contact Us

If you are a healthcare professional, contact Valneva for resources for you and your patients.

VALNEVA Canada Inc.
600-3535, Saint-Charles Blvd.
Kirkland (Montreal), Quebec
H9H 5B9

Telephone: 514-630-6999
Fax: 514-630-9666
Email: valnevacanada@valneva.com

Emergencies and Medical Advice

If you have a medical emergency or if you need specific medical advice, you should contact your doctor, healthcare professional, poison control centre, or your local emergency room.

Adverse Event Reporting

To report an adverse event, please call us toll-free at 1-855-356-0831.

Medical Information

Click here for Product Monograph information. Healthcare professionals requiring medical information regarding our products can call us toll free at 1-855-356-0831.

Customer Service

Healthcare professionals requiring product order information should contact their Valneva Key Account Managers or call Valneva Customer Service. For all provinces except Quebec, call toll-free at 1-855-385-6725 or by fax at 1-855-551-1122. For Quebec-based customers, call toll free at 1-877-699-8093 or by fax at 1-844-552-8085. Regular Customer Service Hours are: Monday to Friday from 8:30 am – 4:30 pm EST.